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Showing posts with the label bad service

You Are Caller Number .....

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... 21 and over one hour later I was caller number 2 and then it went silent!  Are you kidding me??  I held my nerve and didnt hang up as was my wont! Thankfully the plinky plink song came back.   I got 'you are caller number 1 and it was creeping towards 4pm when they finish for the day!  Fortunately 4.05pm it was answered and then 'I'm sorry I can't hear you, I'll call you back'.   I was sceptical to say the least and about ready to jump in the phone screaming. I waited and two minutes seemed like 10 however he did indeed phone me back.  Nothing is settled though.  Covid 19 is as good an excuse as any for bad service.   'Its the supplier we're having difficulty with'  'Why didn't you email me to tell me that then?'  'We did send you an email' 'Yes you did, but it said I would receive my goods that week and would get a call to give me a two hour slot, that was two weeks ago, I still don't have the stuff'  'It...