They Couldn't Run a P*** Up in a Brewery!

-

Hubby has been trying to speak to HMRC and DWP all last week.   He spent 40 minutes listening to the plinky plonk tune on the Department of Work and Pensions line before someone answered then got cut off before he could talk!  He phoned right back and was another 40 minutes then was told he was through to the wrong department!  I can't tell you how blue the air was!  He also tried to speak to HMRC.  It's regarding the same problem and he spoke to them before and they told him he needed to speak to DWP about it.  Needless to say, when he eventually got through to the 'right' department at DWP, he was told it was HMRC he needed to talk to (That was another few hours of his life he won't get back)!

In part, it's his own fault!  He tried to be helpful, he tried to be clever - never a good thing when dealing with officialdom.  The problem is still not resolved but he couldn't bear to explain to one more person what the problem is.  He'll have to try again this week.  I might have to up his blood pressure tablets!  If they were private companies they wouldn't last a minute with phone lines as they are.  This is not just the fault of the pandemic either, it's always like this when you try to phone these departments.  Hubby declared they couldn't run a piss up in a brewery!  He might be right. :D  

Update:  He got through to HMRC after a 30 minute wait today and the lady seemed much more knowledgeable and helpful.  She says there is a backlog though (there always is!) so it might take a while for it all to untangle itself but she's put an 'urgent' notice on it now so that should help!  We wait with baited breath!

ps.  I got my blue envelope today!  I've to get my first jag next weekend.  I'm so happy!!

Comments

  1. JayCee8 March 2021 at 19:53

    Good luck and great news about the vaccination appointment!

    ReplyDelete
  2. Treaders9 March 2021 at 16:20

    Ohh damn, don't we all know those phone calls! When we had our house in Florida we used to have to make phone calls like that and when we got to recorded voice no. 15 saying "para español, marque el numero 7" we used to hang up! I think it's what you call "progress"!

    ReplyDelete
    Replies
    1. Marksgran9 March 2021 at 18:05

      In this day and age there is no excuse for these long waits on a phone call! In a sods law moment, he got a letter from HMRC today which we first thought was super efficient, but turned out to be completely separate and not connected to him phoning. It gave him lots of figures but none matching anything he knows anything about! It's a nightmare! x

      Delete
  3. Scarlet10 March 2021 at 21:48

    Fingers crossed that it's sorted out soon! Those are ridiculously long waits. Thankfully when KL had to ring HMRC recently she got through quite quickly and got someone knowledgeable. My first jab is booked for 27th March at the local rugby club.

    ReplyDelete
    Replies
    1. Marksgran11 March 2021 at 13:39

      I'm so glad you're getting your jab soonish! They must be doing it in areas here just now because I've now spoken to several people in our area and they are all going to the same place as me, on the same day and at a similar time! We might be having a neighbourhood reunion by the sound of things! x

      Delete
  4. JiCaLu11 March 2021 at 04:06

    I am so glad you're getting your vaccine! As for your hubby, poor guy. Those kinds of calls are the worst!

    ReplyDelete
    Replies
    1. Marksgran11 March 2021 at 13:41

      I'm glad too. I think I'll feel a lot safer after it, well I hope I will! Hubby hates these kind of calls at the best of times so all this waiting on the end of the phone is about driving him nuts! x

      Delete

Post a Comment

I'd love to receive your comments, but please keep it clean and polite. Thankyou.

Popular posts from this blog

I Didn't Want to Just Disappear!

-
I hate it when bloggers just disappear!  I'm aware I am guilty of this so I'm here to say thanks for listening to my tales and for all the lovely comments but I no longer feel the need to let the world know my comings and goings.  To be honest I've even stopped reading most blogs now too hence the lack of comments from me.  I've taken more to watching You Tube if and when I have time.  In summer I always spend less time on the computer as I have too much to do in the garden etc  but I don't foresee myself coming back to blogging this time.  I've come and gone too often now and although we should never say never, I think this is it. We've been to Australia to visit with my son, his partner and their dog and we had a wonderful time.  Now, 3 weeks since we came home, it feels like it never even happened! I'll probably lurk around some blogs from time to time.  I hope you all keep well and stay safe. Bye for now. xx
Read more

LIfe Goes On.

-
Image
And so it continues - Covid has made its way to my family now.  My daughter has tested positive today.  Of course, sods law, she was the one who dropped her dog at our house this morning.  Normally her husband does it but she said the dog wasn't going to let her leave the house without him so she left early enough to drop him off with us.  Fortunately she's wasn't in for long and kept fairly distant from us but still...   She tested herself when she went home at lunchtime to check on her daughter who has tonsilitis.  At work she'd felt a bit ropey and thought a test would probably come up negative however that's her grounded now for the duration and I only hope she gets a mild version of it and that no-one else gets it from her!  Her hubby picked the dog up early this afternoon wearing a mask while waiting outside.  I daresay it will be this way for a week or so now. We have made the bold decision to go to Sydney to visit our son!  We ca...
Read more

Plastered

-
Image
 Well, we're plastered!  It's looking good.  As I sit here typing this hubby is at my door vaccuming some of the dust.  He's been going round smoothing off the bits that stuck where they weren't supposed to be and I've just watched him lol.  I feel I've hit a bit of a brick wall today.  I think we were so busy preparing for this and today is the first day I've really stopped and it's hit me and I feel exhausted!  I think hubby must run on Duracell batteries - clearly my batteries are cheap and nasty ones! While the plasterer was here we were 'trapped' outside the dining room which is effectively the middle of the house.  We call it the dining room but its the main room in the house - almost like a dining kitchen would be as the kitchen is off the dining room and the living room is off the dining room but we use the dining room most of the time, its where everyone congregates so it was awkward not having it in use.  Fortunately we can get out ...
Read more